Frequently asked questions
The following elements must be included in your copyright infringement claim:
Can I download with download manager ? (IDM and other)
How The Prices Are So Low?
All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL). This means that once we have purchased the item we are free to redistribute it if we choose to do so. Your membership to our site goes towards maintaining and buying the subscriptions to 3rd party theme and plugin authors. This form of crowd funding helps keep prices low and we can then pass this benefit on to you.
Are The Plugins Original?
Yes, all the plugins and themes are obtained securely by downloading directly from the original authors and We just redistribute it without changing the items.
Why Are These Plugins/Themes Asking Me For A License Key?
Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered in the box. We would recommend updating your theme/plugins manually when updates become available on our site.
Why I See "License Activation" or "Upgrade to Premium" Message In My YITH Plugin ? Is This Free Version ?
As i said before, Ignore it. These plugin is "PREMIUM" version and you still receive all the premium functionality. License key only for unlock automatic update.
Do Trade WP - Trade, free theme download | TradeWP.com Provide License Keys?
We cannot and won’t provide/lease/release/resell license keys. Keys depend by seller, let's ask seller about the key. But all the items offered in Trade WP - Trade, free theme download | TradeWP.comare licensed under GNU GPL License. You do not need any license keys to use them in as many of your projects you need. This plugins and themes only require license keys to get automatic updates from their authors.
How To Updates My Plugins / Themes ?
Updates are provided if and when they are available from the original author. A plugin to automatic update will be made in future
Plugins Version Outdated. Can i Request New Version?
Yes and No, this depend by seller. You can see item details on right sidebar. Some items are support update very fast, you can request update any time and get update in some minutes
How to hide plugin updates and license activation warnings in my wordpress website?
You can use this plugin https://wordpress.org/plugins/hide-plugin-updates-notifications/ ( Very useful )
Do Trade WP - Trade, free theme download | TradeWP.com Provide Support?
Let's ask seller of item you bought for support. We provide basic support for installing plugins and themes. If you need any major modification / advanced support, you can purchase from original author or hiring a developer .
I've created a ticket, how long you respond it ?
We will reply your ticket within some hours (In rare case, can be longer) and all days.