allow your users to ask for information and reassure them through a live chat tool that replaces human direct contact they experience in physical stores What the plugin does Install a Live chat system on your e-commerce to interact with your customers and improve the customer satisfaction rate. How you can benefit from it: You will improve your e-commerce customer service by offering real-time support and by answering directly to your users' requests; You will substantially reduce the number of pending orders and abandoned carts by solving in real-time problems encountered by users or clearing doubts that are preventing them from purchase; You will be able to offer prompt feedback about your users' needs guiding them through a positive and informed purchase process and enhance your e-commerce reliability. End of Line